Blackboard Use During Finals Week
Midday yesterday, Blackboard users experienced slowness of page loads and an unresponsive platform during a high volume of use. OT staff have been working this semester with Blackboard Technical Support to ensure we were ready for Finals week. Despite these efforts, Bb usage once again exceeded predicted levels.
OT staff members spent yesterday afternoon discussing options with Blackboard for resolving the problems encountered on Monday. OT will closely monitor the system for 24 hours and if performance issues continue, emergency action might be warranted. Such action may include an extended maintenance window in the early morning hours of Wednesday (most likely between 1:00 and 5:00 a.m.).
Please know that we are monitoring the performance and use of Blackboard very closely and will take the necessary steps to reduce the chance of any interruption of service.
If you have any questions or concerns regarding Blackboard use, please contact the Technology Support Center.
For more information:
Contact Technology Support Center at email@example.com or call 660-543-4357