MEMBER SATISFACTION SURVEY
DEMOGRAPHIC INFORMATION FOR DATA ANALYSIS PURPOSES
GENDER
Female
Male
CERTIFICATION
I received my certification for library science by completing:
a program of study from a college/university
the PRAXIS II test
Number of years as library media specialist
1-5 Years
6 - 10 Years
11 - 15 Years
16 - 20+ Years
SECTION I: MEMBERSHIP
1. I am a current member of MASL.
YES
(If YES, go to #2)
NO
( If NO, go to #3a)
2. How long have you been a member?
Less than 1 year
1-2 years
3-5 years
6-10 years
11-20 years
20+ years
3a. I am not a current member because
3b. As a member I am satisfied with the services and programs provided by membership in MASL.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
4. Select the three (3) most valuable services provided by your MASL membership dues:
Connections Newsletter
Lobbyist
Region affiliation
Reduced conference fees
MASL listserv
MASL Website
Members only section of www.MASLonline.org
Scholarship opportunities
Reader Award programs
Other:
5. MASL could offer a greater value or provide better service to members by
6. I understand that my MASL membership goes from July 1 of one year through June 30 of the next.
YES
NO
7. To avoid increases in dues, I would be willing to (prioritize the following with '1' being your first choice)
Pay more for conferences
Pay more for Reading Incentive Items
Serve on committees without reimbursement for mileage and any other expenses
Serve as a MASL officer and/or Board member for gratis
Donate my services to the organization
Eliminate on-line registration
Eliminate the MASL website
Other:
SECTION II: PROFESSIONAL OPPORTUNITIES
1. I am satisfied with the "feeling of community" within MASL.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
2. I am satisfied with the opportunities provided to network and exchange professional information with MASL members throughout the year.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
3. I suggest the implementation of the following networking opportunities:
4. I am satisfied with the professional development/education opportunities MASL provides.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
5. I suggest the implementation of the following professional development/educational opportunities:
6. Select the last Fall Seminar and the last Spring Conference attended
Fall Seminar attended:
Spring Conference attended:
Fall 07
Fall 06
Fall 05
4-10 years ago
11 + years ago
Never
Spring 08
Spring 07
Spring 06
4-10 years ago
11 + years ago
Never
7 I am satisfied with the most recent MASL Conference I attended.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
8. Select the three (3) most important features of the Conference.
Pre-conference classes
MASL store
Main Speakers
Business Meeting
Award Presentations
Professional growth opportunities
Exhibits
Workshops
Author autographing
Opportunity to network with other librarians
Graduate Credit Offerings
Opportunity to meet MASL officers
Opportunity to meet authors
Other
9. To help keep the Spring Conference costs from increasing, I would be willing to: (prioritize the following with '1' being your first choice)
Decrease the conference to a ONE day conference
Have fewer workshop selections
Be a presenter for gratis
NOT receive a conference gift
NOT have table decorations at banquets
Be responsible for more of my own meals
Have only one of the Reading Incentive Award Winners in attendance per year on a rotating basis
NOT have the Conference Store
NOT have the Professional Gallery
NOT have Author Autographing
NOT have Pre-Conference Classes
Other suggestions:
SECTION III: STRUCTURE / FUNCTION
1. I am satisfied with the communication within the organization.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
2. I have used the MASL website:
Frequently
More than 5 times
Less than 5 times
Never
3. I am satisfied with the content/information available through www.maslonline.org.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
4. I am satisfied with the use of www.maslonline.org as a communication tool.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
5. I suggest the following content and/or features be added to www.maslonline.org
6. I would find the MASL website easier to use if
SECTION IV: LEADERSHIP
There are numerous opportunities within the Board of Directors for individuals to be leaders and grow professionally. These include, but are not limited to, committee chairs, liaisons, regional chairs.
1. I have an interest in taking a leadership role at the region and/or state level.
YES
NO
If you answered YES, please let a MASL representative know by emailing masl_org@earthlink.net.
2. I have indicated that I want to serve on a MASL committee.
YES
NO
3. I have been asked to serve on a MASL committee.
YES
NO
4. I would like to serve on a MASL committee.
YES
NO
5. I believe MASL could/should support and foster the development of future leaders by
6. I am satisfied with the leadership provided by the Executive Council and the Board of Directors:
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
SECTION V: MASL OFFICE
1. I am aware that MASL pays a company to manage its finances and other association operations.
YES
NO
2. Reading award materials are available for purchase through the MASL Office. I am satisfied with the quality of these items.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
3. I would like to see the following changes made to the reading award materials
4. MASL/AASL/ALA logo items are available for purchase through the MASL Office. This opportunity is important to me.
Very Important
Somewhat Important
Not Important
5. A list of items currently for sale is available online at www.maslonline.org. The online access has influenced my purchasing.
YES
NO
6. Credit cards are now accepted through www.maslonline.org. The acceptance of credit cards has influenced my purchasing.
YES
NO
7. I would like the MASL Office to add items or purchasing options such as
8. I am satisfied with the service provided by the MASL Office.
Very satisfied
Somewhat satisfied
Neither satisfied or dissatisfied
Somewhat dissatisfied
Very dissatisfied
9. Service from the MASL Office would be better if
Thank you for your time. Your input will help direct the future of MASL.