Printing professional with a broad experience in all aspects of account management and technical analysis. Direct experience with project design and workflow analysis with clients involving automated workflow scenarios.
Specialties: Account management, technical service, Kodak's Prinergy PDF workflow including Kodak's InSite Portal products, workflow management, color management.
Account Manager/Sales Support
February 2009 - Present
Provides a liaison between Customers, Sales, and the Production Facility within a team environment. Responsible for overseeing all aspects of a project from order entry through completion. Plan jobs according to developed specifications, processes, and procedures. Assure completion of all accounts in accordance with customer specifications in a timely manner and at the most efficient production cost.
Technical Service Analyst
December 2003 - February 2009
Providing technical support for our customers for the pre-press side of publication printing. Specialize in training for desktop publishing including all versions and platforms of Quark Xpress, InDesign, Photoshop, and Adobe Acrobat. Help in implementation of PDF workflows, color management, Prinergy, and Kodak's InSite Portal products.
GATF Color Management Workshop - 2002