Violence & Substance Abuse Prevention
Trouble logging in
If you are unable to log in to MyCentral, or if you do not know your 700 number or password, please contact UCM Information Services Help Desk at email@example.com or 660-543-4357.
Trouble with the course once you’ve logged in
If you have begun taking AlcoholEdu for College and receive error messages or have trouble progressing through the course, contact the AlcoholEdu for College technical support using one of the following options:
Option 1- Check out the Assistance Available Online
You can access the AlcoholEdu for College-- Technical Support link even if you cannot log into the course.
There is also a link for Technical Support in the upper right-hand side of each page of the course.
Option 2- Talk to a Live Person, Toll Free, 24 Hours a Day, 7 Days a Week
If you would prefer to talk to a live person, or if you can't find the answers you need online, please call the AlcoholEdu toll free help line at 1-866-384-9062.
Trouble viewing videos within the course
If you are having trouble viewing any of the videos within the course please refer to AlcoholEdu’s trouble shooting guide.
If you have taken the course at a previous institution or if you have not received the assistance you need by utilizing the methods above, review the answers to Frequently Asked Questions or contact the UCM Office of Violence and Substance Abuse Prevention at 660-543-4044 or email us at firstname.lastname@example.org .