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Service with Style and a Smile

Date and time: Wednesday, 11/14/2012
10:00 AM - 11:30 AM
Location: Admin 100E
Description: The students have been back for awhile now. How are your customer service skills holding up? As a campus we help set the tone for how the students perceive the university. Come and learn how to take advantage of one second interactions, learn how to serve the masses as well as the exception and how the setting and processes affect the student’s attitude about UCM. You can make a difference. Are you willing?
Online registration: The deadline for online registration has passed. Please use the contact information below for more information.
Sponsor: Human Resources
Contact: Michelle Taylor, Staff Development Specialist