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Blackboard Instructor Help


tscThe TSC is your first line of support and can redirect your issue if necessary. 

UCM Blackboard Help Account

Email questions to the email account, which is managed by the Center for Teaching and Learning. 

Video Tutorials

The following tutorials are available to provide assitance to faculty users on the Blackboard system.

Please Note: The videos linked below require Adobe Flash Player. Google Chrome users, you may see a blank page if Flash Player is not installed.


From Blackboard


Software and Browser Plugins

Microsoft Office 2007 Compatibility

Microsoft's Office 2007 introduced a new file format for each application within the Office suite.  Using the new formats can pose a problem for users who do not have Office 2007, as the new files are not backwards-compatible.  This means older versions of MS Office cannot natively open the new file formats.

To ensure all users will be able to open your documents, we recommend saving as a 97-2003 compatible format.   Please read Saving Documents in Word 2007 for more information on saving backwards-compatible files in Word.   The same steps can be applied to the other applications in the Office suite.

The new file formats are:

  • Word: .docx
  • Powerpoint: .pptx
  • Excel: .xlsx

The following links are provided to assist you in opening or converting the new formats:


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