

Are you ready to take the next step in your professional journey? Whether you’re just starting out, looking to change careers, or aiming to add a valuable credential to your resume, the University of Central Missouri’s Administrative Office Assistant with Customer Service Professional and Remote Worker certificate program is designed for you.
This program will equip you with the essential skills you need to thrive in a fast-paced office environment, whether that’s in-person or from home. You'll master the latest desktop software and learn to provide administrative solutions that keep a business running smoothly. You'll also gain the interpersonal skills that make a great employee, with a focus on delivering excellent customer service.
![]() |
$3,395 (includes, books, fees and exam costs if applicable) |
![]() |
Classes forming now. Let us know of your interest, and we will keep you informed of all course offerings. |
||
![]() |
200 hours (including out-of-class work) | ![]() |
18 years of age or older, high school diploma or equivalent, Basic to intermediate computer proficiency. Access to a computer with Internet at home or another access point on a regular basis. |

This certificate is built around the skills employers are looking for right now. Our comprehensive curriculum is divided into three key areas:
Technical Skills: Become proficient in all the tools of the trade. You will learn to manage an office environment, master standard office competencies, handle communication systems and financial information, and effectively manage both your time and workstation.
Personal Effectiveness Skills: Develop the soft skills that set you apart. Through our CoreBuilders curriculum, you’ll hone your communication skills, cultivate a winning attitude, and prepare for success in any professional setting.
Work Readiness Skills: Get ready for the job market. This program helps you build a solid foundation for career management, so you can confidently land a job and grow in your role.
The demand for skilled administrative professionals is strong and growing, with an estimated 24,100 new jobs projected by 2029. The average annual salary for these roles is an impressive $35,470, and this certificate can help you tap into that potential.
Upon successful completion of the program, you'll be prepared to take two national certification exams: one for Customer Service and Sales from the NRF Foundation, and a second for Remote Worker certification. These certifications demonstrate your expertise and commitment to potential employers, giving you a competitive edge.
Ready to take control of your career and start building a better future?
Workforce & Professional Education
Summit Tech Campus
Tel: (660)543-6198