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Blackboard Instructor Help






The TSC is your first line of support and can redirect your issue if necessary. 

  • Hours: 7:00am - 5:30pm M-F
  • Phone: 660-543-4357
  • Email:

UCM Blackboard Help Desk:  Available 5:30pm - 7:00am nightly and weekends. Help desk support from Blackboard customized for the University of Central Missouri.

  • Virtual: Help Desk Portal
  • Phone: 660-543-8383 (UCM TSC support from 7:00am-5:30pm, Bb Help Desk support 5:30pm-7:00am)

Additional Blackboard Support: 
Email questions to the email account, which is managed by Digital Learning and Insructional Innovation.
or  Visit the DLII Training Resourse Site!   




Video Tutorials

The following  videos are available to provide assitance to faculty users from Blackboard's YouTube Channel.

Documentation From Blackboard Help :

Documentation from DLII :

Software and Browser Plugins



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