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Business Continuity Certificate

About the Program

Business Continuity is how a business prepares for, mitigates, responds to, and recovers from disasters.  Public, private, not for profit and international companies must all have a business continuity plan.  Examples include banks, oil refineries, hospitals, airports, insurance companies. 


You can complete this 12 hour certificate in one year.  Check out the Calendar of Elective/Certificate Courses.  


Earn this stand alone certificate, or as part of the Bachelor of Science in Crisis & Disaster Management


The diverse students enrolled in CDM have a strong desire to make a difference in the world. Some have experience in public safety, fire, or emergency medical services, while others have experience in business, service or hospitality. Many have connections to volunteer organizations and public service organizations.

Students choose this program because they want to build their knowledge base, develop skills, and practice what they are learning through community service learning opportunities. To be successful in this program and successful after graduation it is critical that you develop outstanding interpersonal skills and a broad knowledge base in the social sciences in addition to technical knowledge and skills that have been tested through years of public service.

The courses offered in Crisis and Disaster Management are designed for:

  • Public safety personnel (emergency management, fire, police, EMS, and dispatchers)
  • Institutional emergency planners (schools, hospitals, and facilities)
  • Community service providers (Red Cross, relief organizations, and disaster recovery)
  • Industrial emergency responders (fire, rescue, and hazardous materials)
  • Business continuity planners (banking, corporations, insurance, and manufacturing)

Learning Objectives

  1. Identify and prioritize critical business functions and processes, their priorities, and interdependencies;
  2. Assess organizational risk including threat, vulnerabilities and consequences;
  3. Analyze impacts to critical business functions and processes resulting from disruptions and disaster scenarios and identify techniques that can be effectively deployed to quantify and qualify such impacts;
  4. Design, develop, implement and exercise business continuity plans;
  5. Identify the three phases of a crisis and describe strategies for reducing the impact;
  6. Gain a broad strategic perspective of the Critical Infrastructure Protection efforts of the United States and the Department of Homeland Security;
  7. Explore quantitative metrics derived from economic interchange and business relationships.

  Courses available online.


Lynn Urban
Chair, School of Public Services
Humphreys 300
Tel: (660) 543-4950


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