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40-Hr. Basic Telecommunications (Dispatch) Course ~ Warrensburg

Date and time:

  Monday, 5/12/2014
8:00 AM - 5:00 PM


  Dockery Bldg, Rm 201, UCM Campus


  This course is sponsored by the Central Missouri Police Academy, the Institute for Public Safety and the Missouri Safety Center.

University of Central Missouri
Dockery Bldg. Room 201
Warrensburg, MO 64093

Date & time:
May 12-16, 2014
8:00 a.m. - 5:00 p.m.

Missouri Safety Center Dress Code:
The Center is a formal training environment for civilians and professionals alike. All students are asked to follow our dress code which consists of attire that is typically found in a professional office environment; T-shirts, tank tops, shorts or sandals are not appropriate in class.

Cost is $275 per person for the 40 hour certification training (Lunch not provided)

Early Bird Discount: $255 for the first (12) to register by April 15, 2014

40-Hr Basic Telecommunications (Dispatch) Course to include:
•Roles and Responsibilities of a Professional Dispatcher
•Roles and Responsibilities during a Disaster
•Dispatch and Law Enforcement Terminology
•Telephone and Call Taking Basics
•Communication Skills
•Dispatching Techniques
•Map Reading, Jurisdictions and Boundaries
•Law Enforcement Legal Systems Overview
•Fire Service Overview
•Emergency Medical Services Overview
•Hazardous Materials Overview
•History of 911

What makes our training different? Comparing this training with training from MARC and MO Highway Patrol, we include (2) days of practical applications using role players to simulate real calls,and to practice efficiently getting the necessary information from a variety of emergency scenarios.

Our goal is to provide new dispatchers with the necessary skills, and to expand the capabilities of current, non-certified dispatchers, so all may have a successful career as a vital link in law enforcement/emergency response.

Participants are given:

•The training includes a thumb drive with all material and resources needed for the basic course, and to take with them for an on the job reference.

•Certification for completion of the 40-hour Basic Telecommunication (Dispatch) course, which meets the requirements of the Department of Homeland Security.

For more information, or if you need to CANCEL your registration, please call the CMPA office at: 800-801-3588 or 660-543-4090.

Secure Online Registration:

  The deadline for online registration has passed. Please use the contact information below for more information.


  Missouri Safety Center


  Missouri Safety Center, n/a