Unified Communications

Unified Communications is a broad term, at the heart of which for UCM is Voice Over Internet Protocol (VOIP). On this site, we'll post news about upcoming events, the schedule for deployments, features of the new system, and even training/instructional documents for the new VOIP devices.

Accessing Voice Mail from On- or Off-Campus

Frequently Asked Questions

How To...

Connecting and Using the Konftel 55Wx Speaker

Headsets Available for the New Cisco 8865 Telephones

Cisco IP Phone 8800 Series Quick Start Guide

Voice Mail Guide

Video Tutorial: Basic Key Functions on your Cisco 8865 Telephone

Validating your Direct Line and Directory Listing

Direct Line vs a Departmental/Shared Phone

To Report a Problem or Request a Service for your telephone, please contact the Technology Support Center at tsc@ucmo.edu or 660-543-4357.

How Big are the New Phones? They are 10 inches wide by 8 inches deep, and they are approximately 8 inches tall.
In this picture, the old phone is on the left, and the new Cisco ip8865 is on the right.

Check out our Unified Communications Slide Deck.