The staff in the Office of University Housing will help you with meal plan selection, room selection, room changes, and questions regarding fees for housing and meals. The office has both full-time support staff and professional staff ready to help.
University Housing is open Monday-Friday from 8 a.m. to 5 p.m. (7:30 am - 4:30 am during the summer), and is located in Ellis Hall L23.
You may contact University Housing by phone or via email.
Learn more about our in-hall housing staff positions:
RHDs are graduate students pursuing their degree in College Student Personnel Administration, which means they plan to continue working with students as their career. The RHD lives and/or has an office in your building, so they are very accessible to you. Duties and ways RHDs serve their communities:
RHDs are also conduct officers, which means if you experience a behavioral challenge you will meet with them to discuss how to prevent poor choices from harming your success.
Please stop by your RHD's office to say hello or if you have questions/need assistance. Most RHD offices are located in the lobby of the residence halls. Each RHD's office hours are posted on their door each week.
In most buildings there will be two CAs per floor for first-year communities. The CA/ACA is an upperclass student, who has gone through a several week selection process, hired to be there for you. Within our apartment communities (Greenwood Park and Central Village), the students are Apartment Community Assistants (ACAs). The ways CAs/ACAs serve as a resource for residents:
OAs are students who work at the front desk in your building. The desk is staffed 24 hours a day every day you are here. OAs answer questions, distribute mail, complete office work and monitor your safety. They make sure the fire safety equipment is monitored at all times and provide services like selling stamps, making change, checking out equipment and more.
You can become an OA; applications are usually available at your front desk or from your RHD.